We got to the restaurant about 7:30 in the evening...

We got to the restaurant about 7:30 in the evening on a Friday evening and the place was less than half full. We sat down and water was brought over. We then waited for about 10 minutes for our drink order to be taken. A waitress came by to take our drink order and during the process she asked us if anyone told us that there were a few things on the menu that they were already out of. We were surprised that they were out of items considering how early it was. After she took our drink order, we waited for maybe another 10 or 15 minutes before our drinks were delivered to our table but they were delicious!

A gentleman came by and asked us if we were going to order food and we said yes, so he took the order. The appetizer (fried pickles) came out pretty quickly which was good because we were starving (it's now after 8 pm) and they were very yummy. We ordered another round of drinks which arrived just before our meals showed up (around 8:35 pm).

Our buns on our burgers were both burned (we tried to scrape off the burnt part but there was just too much to scrape). The meat was overcooked and mine was so dry from being overcooked that the patty broke in half. We each only took 2 bites and honestly just couldn't eat them because they were terrible. Our waitress stopped by and asked about our meal. We showed her the burgers and the buns and she was shocked because she said they are kind of known for their burgers. She went and talked to the kitchen and she came back and said that they said that they didn't burn anything but clearly we had the evidence. She told us not to worry, we wouldn't have to pay for the burgers. She also offered for the kitchen to cook another round but we declined. We sat for probably another 15 minutes and then our waitress was gone...she had actually left the restaurant so we had to go ask one of the other wait staff to get our check.

We will go back for drinks but I don't know if we will try to eat there again. We appreciate the fact that the restaurant didn't charge us for the food we couldn't eat but they need to work on getting more reliable service to accommodate everyone in there. There was a a lot of tables waiting quite some time to get food, drinks, water, etc.