The suite was large, well appointed, and very comf...

The suite was large, well appointed, and very comfy!! It was noisy, we kept hearing a door open and close loudly. And we would feel the vibtation of the closing door, we never got an answer on what exactly it was. Most times we would get requested items super quick - though they did forget tea and a mug (we had 3 ppl in the room - would have been great if the room had all stuff for 3 since you pay about $70 extra). They were there to set up the bed right we checked in, extremely early and that was excellent! Concierge assisted us as we moved rooms though the front desk/concierge called twice and we had housekeeping knock on the door to ask when we were moving. The tuck box amenities were delish. You don't/I didn't get any perks whatsoever for being Platinum Elite minus the 2PM checkout (unless I missed something). I would probably stay there again, though there were other options nearby. It was a prime location for Hogmanay and plenty to eat and visit nearby.