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Geena Dax

4 years ago

My husband has been going here for years. A couple...

My husband has been going here for years. A couple of weeks ago he bought me a "helping hands" with magnifying glass tool. It is of mediocre quality at best and is difficult to use. (In fact it was never used because the set up and adjustments were limited and a mess.) Hence we tried to return it. Apparently they do not do returns on tools because they fear being a "tool rental" store. Perhaps SWS should sell better tools and make it clear they do not do returns when an item is purchased. We always try to support local businesses, but this was a bad deal. Maybe I can find a better product online.

We tossed the item the day after trying to return it.

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