DO NOT ATTEND THIS SCHOOL!

DO NOT ATTEND THIS SCHOOL!

I started at Full Sail University on 9/28/15 and was enrolled in the Online Mobile Development Bachelor s Degree program (32 months). Rather than having a semester full of classes, I was enrolled in one class per month, with no breaks.

I started a class called Advanced Scalable Data Infrastructures on May 30, 2016 (advanced programming class). It was very tough and I ended up having to withdraw for the months of June and July. I then failed the class 3 consecutive months straight after that (August, September, and October) and had to withdraw again in November. During those 6 months, nobody reached out to me offering help nor did they raise any concerns that I had failed a class. Per S.A.P (Satisfactory Academic Progress), I should have been put on some sort of discipline, and gotten my federal funding revoked due to not meeting Satisfactory Progress.

I requested a tutor and was denied within 2 hours, with no explanation behind the denial (via email). I called the school asking for help; I even cried on the phone letting them know I felt like I was at a loss and nobody cared to help me- they told me to find another resource for a tutor. During this conversation, my student liaison *accidentally* told me that the school had a Town Hall meeting regarding this class back in May of 2016 due to so many students failing repetitively and that they had to re-work the course. She then told me, one bad class shouldn t hinder the reputation of Full Sail as a school .

Every time I withdrew / failed the class, they automatically re-enrolled me for the next month - I essentially have been stuck in this class for the last 6 months. Each class would end at 11:59pm on a Sunday, and the new month would start at 12:01am on Monday (3 minutes later). Not only did they keep using my financial aid to cover the course, but they also charged me 2 pay-to-retake fees ($1800 each), and took that out of my financial aid without my consent.

I finally got in contact with my online advising manager on 11/4/16 and after a long conversation, she decided to do me a favor by waiving the pay-to-retake fees. What I later discovered, was that she was actually covering herself due to me never giving consent to use my financial aid to pay those fees, which is illegal.

I applied at a new college a few months ago and was accepted.... They sent me a FA award letter and when I went to accept it a few days later, the money was drained out of my FA account, leaving me with $0. Full Sail also dispersed all of my financial aid for the whole year of 2017 on 10/05/16, leaving me unable to start at my new college on 1/9/17 as initially anticipated.

I quit my job so I could go to school full time and really focus on my studies as I struggle with A.D.H.D and literally haven't had any income in over a year. With that said, Full Sail offered me a Student Support Scholarship totaling $4,812.00 ( basically for poor students who don't have any resources to get that money themselves).

Due to not graduating, this scholarship has now become a debt. I now owe this money to Full Sail because it is only paid upon graduation from their University. WHAT A JOKE.

I am hungry for an education and my grades reflect that. The financial burden and emotional distress this situation has caused is beyond words at this point. None of my classes will even transfer to my new school, so I have to start all over again, as this last year at Full Sail has been a waste of time. I essentially am paying them $10,000 for one class I have been stuck in.

Every staff member screens my phone call every single time now; I tried reaching the Director of Student Affairs and was told "she was out of the office temporarily" - I left a voicemail and emailed her directly 4 days ago and have heard nothing. The staff is rude every single time I call. I printed out my phone records for the last 6 months and they have called me literally twice - to "see how things are going", not mentioning one thing about me failing 3 months in row. What a joke of a school.