I am deeply disappointed in this bank. I am a "fir...

I am deeply disappointed in this bank. I am a "first-time customer" but unfortunately it was only fun as long as it went well. And it's not going well ... and that costs me more than 300.
Direct debits payments from your own account to Bunq are lost or are not processed, failed direct debits are simply processed but later reversed ... it becomes a puzzle.
And then there is no customer service: difficult to find and nothing to solve. Not the back office either. As a customer you have to figure it out yourself but you are not taken seriously.