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Review of AAA New Mexico

I've had a roadside assistance membership for seve...

I've had a roadside assistance membership for several years. I had a flat today and called them for help. The local ABQ customer service rep refused assistance claiming I was out of calls. I told him when I renewed last time, the rep said I could use the calls from the other person on the membership. He refused. I asked for a supervisor, and he laughed and sent me to a voicemail. So I went in person and spoke to a supervisor who was equally as useless and offered to cancel my membership and refund $17. They to not seem to understand the liability and risk involved when operating an emergency roadside assistance company and refusing to offer options when clients call in with emergencies from the roadside. What a joke this place is. I signed up with Good Sam instead, better rates with more to offer and more calls.