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None O'yur-Biznezz

4 years ago

The room, especially the carpet, was dirty. There ...

The room, especially the carpet, was dirty. There was no toilet paper in our bathroom when we checked in. The bathroom door was installed incorrectly so it wouldn't close. There were no convenient outlets in the room to charge our phones. The walls were so thin I could hear every little noise in the other rooms. The worst part was that I got the room to have a mini vacation and let my kid use the pool. I specifically asked if the pool was open while checking in and they said yes. Then I find out it's actually closed. My kid was so sad. Ruined the trip. They reopened the pool later that night but they had refilled it with ice cold water (November in Minnesota) and it never got warm enough to swim in. The area is very nice but this hotel is terrible. Stay elsewhere.

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