Never again!!!

Never again!!!
Money was withdrawn, travel documents do not arrive, no contact possible. Neither by phone nor by email.
Since we had the booking confirmation, we hoped that our travel documents would arrive by email on the day of arrival. Unfortunately that was a sentence with X. So we stood with 2 children in Poland in front of a locked holiday apartment.
Usually - 10 stars.
Never again Wolters Reisen or Atraveo.