Mary Bigus

Review of Cranney Companies

Top notch professionals who sincerely care! This b...

Top notch professionals who sincerely care! This best describes all of the people I interacted with to get my new central air installed from Cranney. Patrick, my sales rep., didn't put any high pressure sales tactic that he would only come if my husband was home, or that I had to purchase the first time he came to meet. He was knowledgeable, listened, and created a plan that worked for my family in which I have two children now in college. Every individual--Jimmy, the HVAC lead installer, his apprentice Mitch, Joe, the lead electrician, his apprentice Ethan, as well the sub-contractor for the duct work introduced themselves explained what they were going to do, and then got to work doing what they said they were going to do. They were efficient, clean, and took all of the wrappings with them. To top it off they did everything in one day! They estimated 3 and did it in one. Jimmy, the lead HVAC installer stayed at least 30 minutes after everyone else left to explain absolutely everything to me. He knows HVAC in intimate detail and told me exactly how everything would work from the unit in my attic to the unit outside. He took his time and sincerely wanted me to feel 100% satisfied. This team deserved 10 stars! I would highly recommend Cranney to anyone.