A Google User

Review of Toronto Transit Commission

As a long time TTC user, the buses and subways are...

As a long time TTC user, the buses and subways are not as bad people say it is. There are bus routes to pretty much everywhere you want to go. The TTC does have various issues though. For one, they still use an outdated payment system while many developed countries uses sophisticated access cards, the TTC is still using tokens though they're finally starting to roll out Presto cards.

The buses and subways are pretty much on time except during really bad weather. Then you have to use the infamous shuttle buses but can't really blame them for that. The customer service has gone leaps and bounds from what they used to be. I still meet the occasionally poor attitude drivers. For example, once I pushed the stop button for my stop on a bus and the driver went straight passed my stop. I informed him he missed my stop but he told me I didn't pull the alarm and kept on driving. What the heck? Even assuming I didn't pull the alarm, why couldn't he just stop and let me off? Anyways he let me off after he realized he was actually wrong but didn't even apologize, instead gave a rude sigh and stopped the bus for me.

If you compare them to developed countries, TTC admittedly looks terrible in comparison with poor infrastructure, lots of delays, poor payment system, etc...but compared to what they were when I was a kid? Wayyyy better.