Renee Snyder

Review of UHS Wilson Medical Center

A relative was taken into the hospital and we were...

A relative was taken into the hospital and we were told to wait in the parking lot and they would call with updates. The only updates we got is when we called. Being promised they would call. Four hours later WHEN WE AGAIN CALLED we were told they were going to keep him overnight. So we went home with a promise they would call when test results came back. Still two hours later we had to call. Do you realize how hard it is not to with your relative then not being updated as promise. Hopefully it never happens to them. What poor customer service