Jonathan Hullah

Review of Airdrie Honda

Having been a contented Pontiac owner for 20+ year...

Having been a contented Pontiac owner for 20+ years, I was feeling the need for a new car (mid-life crisis?) and Airdrie Honda was amazing in getting me there. In comparison to a few other dealerships I visited in my search for my next car, Mitchell McCracken at Airdrie Honda immediately made me feel welcome and there was no pressure at all to buy. He was diligent and patient while we test drove the vehicles I was interested in, and despite him only being employed there for a few months, he was easily able to answer all of my questions. I liked his approach to the test drive as well, where he allowed me to drive it to the 1/2 way point, and then drove it back, using that as an opportunity to demonstrate some of the features/benefits of the vehicle to me that were newer in cars.

When it came to performing the trade-in appraisal, I was happy with the amount that was offered, definitely fair given the age of my 12-yr old Pontiac G6, and I liked that Mitchell was flexible when it came to pricing some of the other options as well; not pushy at all. The Sales Manager Lee was very genuine, and made helpful suggestions based on his years of experience which resulted in lowering my monthly lease payments by almost $100!

From the finance standpoint, both Wayne and Branden displayed that same diligence and confidence in their roles, and were adept at explaining all my financing options and helping me through the process smoothly.

Finally, as we moved through the purchase process and I went to pick up my new car on New Year's Eve, Mitchell was very thorough and diligent in sitting with me and walking me through the various settings and options in the car, helping to build some familiarity with the myriad of options/buttons before I drove her off the lot.

Mitchell was also excellent at following up when he said he would, highlighting his accountability and obviously taking great pride in his work and his interactions with his customers.

I'm super excited that I made the switch, and a huge thanks to the entire team at Airdrie Honda for their patience, consideration and friendliness that made the whole process painless and highly enjoyable! Definitely recommend that you check them out for your next car -- you won't be disappointed!!! LOVING MY HONDA! THANKS GUYS!