Excellent experience with customer service: Purcha...

Excellent experience with customer service: Purchased a 2016 Intense Spider 275C a few months ago which had issues right off the bat with sticky levers on the Guide RS brakes and vertical sag issue on the Reverb Stealth dropper. Worked with Connor and Kyle to get refunds on the labor charged by LBS (parts were covered by SRAM under warranty) and/or gift card to cover my out-of-pocket costs. Took several weeks to get the bike all sorted out but now it rips. Thanks a lot guys and I would highly recommend Art's Cyclery for future purchases/service.