Big robbery, they stole my money!! I made a bookin...

Big robbery, they stole my money!! I made a booking for May 2021, they cancelled it due to the pandemic, and they refuse to refund me! They lie to me when I call asking for a refund saying it s up to Booking.com and they don t answer our emails or Booking s emails! I m so mad, 700 the booking! Total robbers