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Ryan Schweers

3 years ago

My wife is the PTA President at our local elementa...

My wife is the PTA President at our local elementary school. She's had a horrible experience with EPI in terms of customer service. TWO times our school t-shirts were delivered with the the wrong color of blue, and it's still not corrected. Both times it was like pulling teeth to get contacted and there is no follow-through. The EPI representative even complained that multiple times recently other schools' t-shirts orders were done incorrectly. Also, when she finally spoke with a manager, they offered excuses rather than reassuring my wife they would do what's necessary to correct the error. I would avoid using EPI.

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