In the short time we have lived in the Benbrook ar...

In the short time we have lived in the Benbrook area, the Chicken Express location here has ruined our customer experience, as well as been extremely sub par, versus other much superior locations. Today was no different. I called in my order and asked for both flavors of Serendity spice and Texas Pete packets to be added to my order. None of these condiments were in my order and napkins were absent as well. The drive through attendant was improperly wearing his mask with his nose not covered and two other associates inside weren't wearing masks at all! The chicken was overcooked and oily, the ocra was undercooked and the mashed potatoes were dry. Hard not to believe that our order was composed of left overs from the night before. NEVER AGAIN... I'll drive out of my way to eat elsewhere!! Chicken Express doesn't get another cent from my bank account. I'll be calling corporate, in order to issue a formal complaint as well!!