C

Copley Fry

4 years ago

Venice Lofts undoubtedly has beautiful apartments ...

Venice Lofts undoubtedly has beautiful apartments and wonderful amenities. Not to mention the close proximity to Manayunk nightlife. However, management is/was awful and my move-out experience was horrific.

After moving out in May of 2017, I never received my security deposit, an itemized list for repairs, etc., only to be harassed two months later by a collection company saying I had an outstanding balance on my account. Upon move out I provided management with my forwarding address, only to be told that they had never gotten it when I inquired about the collection call.

After being charged nearly 300 dollars in late fees, for a balance I never knew I had, Venice Lofts just today, FOUR months later, told me they cashed my check. Not to mention I am still receiving calls from this collection company, which I was told would be stopped when I submitted my remaining balance. There seems to be a real lack of communication throughout the building and the company itself.

It may be a great place to live once they get their management situation figured out, but for now I would not recommend them to anyone.

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