Cyn D

Review of Nine Stars (USA) Inc.

This business promotes infrared trash containers. ...

This business promotes infrared trash containers. The warranty is good for only one year because the lids only operate for about a 1 yr to 1 1/2 years then they go out. The company's solution to the defective lid after the warranty runs out is to buy the lid at full retail price again and throw the old one away in you trash container. They don't offer recycling or fixing the lid at a lower cost. There is only one Receptionist/Customer Service Rep. trying to manage all the aggravated calls from hundreds of dissapointed consumers at this company.