From the beginning, we had an issue with their pro...

From the beginning, we had an issue with their product ( bed) and service. We had to postpone my fathers release from the hospital because the bed was too short for a 6 2 man. My father passed two days later. The bed had to be removed immediately as we had family come to pay respects and Stay from out of town. It has taken three missed pick up days and we are still waiting. The driver lied to dispatch about ringing the bell and us not bring home. All the while missing work and trying to plan a funeral. Managers never call back and you are left wonderIng delivery windows as they never tell you. All parts of the communications between dispatch and customer reps. Are horrid. It s sad that Medicare even uses this subpar company.