My first time renting from an agency. When i first...

My first time renting from an agency. When i first moved in, towards the ending of march every time I had a problem Elite Ventures got back with me to arrange a date for maintenance to come out promptly. I have been renting from them for months now, put in maintenance work order the beginning of July and nothing still haven't been done about the problem. Nice people but i am not use to nothing getting done. This don't sit well with me. Do not see myself renting from another agency in the future.