My sister brought my elderly grandfather in to see...

My sister brought my elderly grandfather in to see Timothy downstairs. He works with Rapatort. The young girl with curly
hair at the front was using foul language while chatting with her friend. Same thing happened several weeks earlier when I brought him in. I tried numerous times to reach someone to make a complaint but never got through. My sister finally filed an official complaint with the joint commission agency. It s not only unprofessional behavior but unacceptable that we weren t able to even get through to speak to anyone.