Alex G Review of Wyndham Va Beach Oceanfront
Wish I could give zero star. Booked room in Nov. r...
Wish I could give zero star. Booked room in Nov. requesting furthest from elevator and highest floor. Arrived and was given a 1st floor room next to elevator. Walked in room to turn on the heat and was greeted by 3 dead cockroaches. Went to wash hands afterwards and found an open dirty toilet.
Called front desk to get us a clean room. Wad told it was be a few minutes. 90 minutes later walked to front desk saying we did not get the call telling us a room was ready. Good reason, they had not done a thing. After a few minutes he found a beautiful room on the 15t floor. Went to room excited to get some rest before seeing family only to find the heater was broken.
Called front desk again...sent repairman.
After giving up on the idea of getting some rest, we left with assurance it would fixed by the time we got back and was asked at what temperature would we like? We thought that was nice.
When we came back the room was a sauna. Not only was the room a sauna, the door had been left open for anyone to enter our room. The front desk got a call along with a piece of my mind.
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