They offer rates with certain conditions that they...

They offer rates with certain conditions that they do not meet later, demanding more requirements than those initially requested.

A few days ago we went to request information on rates and know the facilities of the sports center, thinking of making a change of center since this, among other services, has a pool.

Without any pretense of taking a family rate since our idea was to rush separately, to which the person who attended us offered us this rate also for couples although it was not something formalized through a legal document and that simply with a rental contract where the name of the two was listed was enough.

Today when going with the intention of signing up, another person has attended us, and has shown a total lack of empathy.

First, because it is already a bit embarrassing to have to reveal a sentimental situation so that they think you want to cheat on them.

He told us that the rate that they had offered us without registration fee was only for the day that they had offered it to us, which at no time had they told us.

To then ask ourselves who had offered us the rate and end by saying that without an official partner formalization document (marriage, domestic partner ...) they could not offer us this rate.

Very unhappy with the attention received, we have finally decided to sign up for the Enjoy that will open in a few weeks and we are closer to home.