Stay away from gift cards through Cashstar as well...

Stay away from gift cards through Cashstar as well as Chico's.
Bought my wife a $500 gift card for Chico's through Cashstar (only option if bought online). My wife went to use it for the first time and the balance was $3.83.
We called both Chico's and Cashstar.
They said an online order was placed and shipped to an address that was not ours. They have the name, phone number, and email of the person who fraudulently placed an order against our gift card. We asked to speak with their lost prevention people and were refused.
Neither company will give us the fraudulent order information nor refund our money. They suggested we call the police, but also told us that they would not give the order information to the police either.
Wished I had read reviews of Chico's and Cashstar before I purchased the gift card.
They are both worthless.

Will never use Cashstar again nor will my wife ever shop at Chico's again. They could not care less about their customers.

We have contacted the police and they have assigned a detective. They were somewhat surprised that we were told they would not turn over information to the police. The detective said they had ways of getting it if necessary.