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Erin Lepe

3 years ago

We held our event at the Flagstaff house a few wee...

We held our event at the Flagstaff house a few weeks ago. The location is beautiful, the food was great and the staff was very nice and helpful- particularly in planning. Unfortunately, I wouldn't recommend my friends or family have an event there. At the end of the day, my husband and I felt taken advantage of. For our group of 47, we paid full menu prices for food and wine and the servers poured more than we had requested. When we spoke about our problems with a manager, he apologized and offered a gift card ( we don't even live in Colorado). I just didn't get the impression he cared in the least about how we felt or in resolving it in a way that felt fair- he just kept apologizing to get me off the phone.

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