Joe Acord Review of Taylor Made Realty
TL;DR - Taylor-Made (TM) advertised a wedding hous...
TL;DR - Taylor-Made (TM) advertised a wedding house as holding 100 people. One week prior to our event, they told us no more than 30 were allowed in the house and we could not have a party after we booked it. They claimed it was a fire hazard, yet the fire extinguisher in the house was out of date and the arrow was on empty-- talk about a real fire hazard. They intruded on the event and stayed in the driveway for 45 minutes blocking it for our visitors.
Normally I don't write reviews, but it would be unjust if I didn't share my experience. The house we rented is advertised as a wedding celebration house able to hold 100 people. We scheduled to rent this house over a weekend where we could celebrate our marriage with some family and friends (well below advertised capacity) for a get together. We booked the house several months in advance and were very transparent about our intentions from the beginning. There were only 60 people in total! A week before the event, our caterers inquired about getting a look at the house so they could figure out where to set up. TM was unaccommodating and very rude to the caterers. One week before our event, they told the caterers to set up outside. TM then told us only 30 would be allowed in the house at one time and that it was a fire hazard to have anymore people. (Note: They broke a fire code by having an expired fire extinguisher on empty; see picture.) They said in order to have an event such as this we needed to rent tables, chairs, and a tent. On top of that the tent could not be staked into the ground. There was only one company that could accommodate this on such short notice. Unfortunately, they were out of tents because it was the week before. Go figure. We ended up having to go to Cumberland (over an hour away) to get a tent that could be set up to their liking. They also forced us to get two Porta-Johns even though they have 7.5 bathrooms. It was unnecessary. On the day of the event, management actually showed up at the house to make sure we had all accommodations. It was a needless intrusion on our private wedding party. They parked in the driveway for 45 minutes watching us. In every interaction, TM was extremely rude. We wanted to rent this house for it's advertised purpose. We ended up spending hundreds of dollars on last minute amenities to appease Taylor-Made. Otherwise, they would have canceled our reservation. I am so frustrated at my experience with this rental agency.
If you've gotten this far in my review: I hope you decide NOT to do business with Taylor-Made Deep Creek Vacations & Sales.

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