DO NOT RENT FROM THEM!!

DO NOT RENT FROM THEM!!
I am extremely disappointed with this company and have no idea how they are still in business. My roommates and myself are all mature, mid twenties, respectful tenants. We pay our rent on time and take pride in our home.

We were overpaying by at least $200. We also were not able to move into our house for the first 10 days of August because they were "repairing" the house and "cleaning" it. We had to rent a storage unit for $150 and move ALL of our stuff twice because we had to be out of our other place. (And sleep on our friends floors until we could move in). To make matters worse, MyHouse would not prorate the ten days that we were UNABLE to live in the house that we were paying for.

When we did eventually move in we noticed that nothing was properly fixed. There was duct tape on broken boards, poor paint jobs, and we still had to re-clean everything! The house was a mess. We even vacuumed twice (and this was supposedly after a "professional" carpet cleaning? Yea right). The "yard" looked terrible. Nothing seemed to be taken seriously or with any pride.

MyHouse is supposed to be in charge of lawns, they haven't paid any attention to ours for the entire year we lived there- even after sending them numerous emails and calling multiple times. We still had branches in our yard from the heavy snow storm. Never ever mowed. Overtaken by weeds. A mess! I actually felt embarrassed and disappointed for our neighbors. But because we didn't even own a lawn mower (since My House said they were in charge of the exterior) there was only so much picking up and weed pulling we could do ourselves.

We lived in a house on Pitkin and the shower upstairs had a terrible leaking problem that ruined the floor/ceiling. There was a screwed in board over the wall, so we removed it (hoping to find and fix the leak). Instead we found TONS of black mold and rotten, soggy wood. Clearly this wasn't a new issue and was instead covered up. (Also, in the basement, where the ceiling was, there was another board screwed into place covering up a GIGANTIC hole in the ceiling!) Which just confirms that the issue was never dealt with, it was simply covered up. We contacted MyHouse and they did NOTHING. We even contacted the city inspector and that was also a waste of time. Of course they came out, said it was terrible, told Myhouse to fix it, But once again NOTHING was done.

They are a sorry excuse for a property management company. They do not respect their tenants. They have no pride in their houses and will half a$$ "fix" anything they can. They cut corners, lie, and deceive.

Upon moving out, we left the house in better condition than when we moved in (We deep cleaned the entire house!) and we were still only given back half of our deposit. They also charged us for "professional carpet cleaning" just like it was "professionally cleaned" when we moved in, right... (which means they are charging the exiting tenants AND incoming tenants for a carpet cleaning that isn't even done).

I will never use this company again or recommend them. I would suggest anyone: tenants looking to rent, or home owners looking for a management company. STAY AWAY.

(If you go against my better judgement and do rent from them, I highly advise taking pictures immediately upon moving in and departing. Also keep every receipt when cleaning or paying for repairs. And if you ever speak to them, be sure to record and date the conversation. And if they promise any "prorated" discount, again, make sure you can PROOVE it or else you will be s* out of luck.)

This company really is atrocious. I think they prey on the fact that most people can't be bothered to take them to court because of the time and cost. So they intentionally screw you over every chance they get.

Whether you are a tenant seeking a home, or a homeowner looking for someone to entrust your precious property to: do NOT use My House.

House was: 528 E Pitkin St. Please be aware of the bad black mold problem. It was thick and spread throughout multiple walls!