Michael Tonsing

Review of General Computer Systems (Gene...

I am a lawyer. I need dependability. I write a c...

I am a lawyer. I need dependability. I write a column on technology for lawyers for a national magazine. I wouldn't call myself a computer engineer b y any stretch, but on the other hand I would say I know more than the average business computer user about computers. I have good online support for software issues. I need a very solid and totally trustworthy source for "hardware." I rely on Alex at General Computers for my hardware needs. He is extremely honest. He is very bright. He is very fair. He sometimes tells me that I don't need something when I am prepared to spend more. I like that. He even does "housecalls" when I have issues that would best be resolved if he visits my office in the home here in the Lakeshore District. Today, I am accepting delivery on a high end computer that Alex has built to order for me. I have complete confidence that what I will receive will be far better for me than anything I could order from Dell, Amazon, or any other online discount source. I know from experience that Alex stands behind what he sells and services and part of the equation for me is knowing that if anything falters, Alex will make it right at a very fair price. Alex has been my "go-to" hardware guy for more than 5 years and has taken me through several crises -- where I face tight deadlines with clients -- without fail. That means a lot to me. It is no accident that General Computers has been in business for more than 20 years, while other companies have come and gone.