I think they deserve less than a one star but sinc...

I think they deserve less than a one star but since this is the lowest I can give them so be it. No one (investigator) ever answers the phone or return calls.This agency is a big DISGRACE!!! A complete waste of time...I feel so sorry for our poor children if this is the agency that is mandated to help create a safe and healthy environment for them....TOTAL DISGRACE!!!