Margaret Khoury

Review of CLEVELAND COUNTY FAMILY Y M C

I absolutely love the facility and some of the sta...

I absolutely love the facility and some of the staff at the Y, but I was so disappointed by one of the managers who hung up on me when I was asking for grace to not be charged for an extra month. I am leaving the country and did not realize I had to give 30 days notice to stop membership. (To add insult to injury, I have not used the Y in over a month because of travel.)
I hope that the original values of the Y will be upheld at this facility, and it will not become just another business trying to be "successful" by competing with other money-making enterprises. It is an amazing resource if it can be managed well.