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Was my first experience with a company so highly r...

Was my first experience with a company so highly recommended. Can t say that my experience was all that great, the customer service needs work. Dropped my bike off July 30th and didn t get it back until almost a month later. Kept getting the run around as to why my bike wasn t ready, only to find out that the part that needed to be ordered wasn t ordered until two full working weeks later( found this out when picking my bike up) , was promised a deal in labour for troubles that I didn t get, double charged for my parts, which was returned, felt like I was bothering the service manager, even though I remained respectful the whole time. Lost almost a month of riding and insurance for that month. Was looking to purchase the Vulcan they had on the show room floor, the reason I had $1100.00 worth of work done and sell my bike to upgrade, but have decide to give another company my business instead as I don t want the head aches. Will never go there again. Thinking if I had have been a male rider I would have had more respect. Terrible customer service. Asked about warranties and guarantees on parts and labour and was told that I didn t look like I d be a aggressive driver that I should be fine...wth?! However with that being said bike runs well.
I d be happy to share the full experience with you Goodtime in order to help your customer service and your team, however I will not be back to make any purchases or have service done with your company. You have my information as to how to be in touch if you would like to better your customer service.

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