Very unfriendly staff in the shoe department. The ...

Very unfriendly staff in the shoe department. The wrong shoe box was included (50 more cost). Called home remotely if you could tell me the money, it was said that I had to come over because I needed the right box, too, was not loud phone call. Asked to get money back, asked what you could do now because of the drive money because I was due to a mistake that was not committed by me, 80 km back and 80 km drive back
I had to adjust, that they could do nothing and I could have sent the box. Then my answer, that it said on the phone, that would not work. Come back, then you probably talked to the wrong person. I did not receive the right box at the end because it was not to be found anymore ...