Miguel Esteves

Review of Don Jacobs Toyota

one star is over rated for this facility! Sad to s...

one star is over rated for this facility! Sad to say that my experience at this dealership wasn't pleasant and I wouldn't have given this review but due to their manager calling me with excuses of why the bolts broke on my tundra skid plates instead of finding a solution, telling me that anti-seize on these bolts doesn't prevent them from breaking!... really!..those weren't the only problems I had at this facility during my visit...after I had mention to Not check my air in the tires,all of a sudden my tps valve was loose the next day, my windshield was cracked down the middle and my headlight all of a sudden was not functioning... geez, I just wanted an oil change and to top it off, they just handed me my keys,pointed in the direction of where my truck was and where to pay....it dont take 1.5 hours to change oil either...
they gave me a call, offered to fix my broken bolts at my expense though...Don Jacob's won't ever see me again, I'd rather go to Wilde Toyota...