I ordered a bunch of parts for my car, and firstly...

I ordered a bunch of parts for my car, and firstly: the price, including shipping, was stellar, much cheaper than any Canadian parts supplier by an order of magnitude. Shipping was fast, experience as a whole was great.

However, two parts (a pair of Tie Rod Ends) I received were unsatisfactory, they were mismatched and just appeared cheap. I sent Rockauto an email, and 48 hours later, the replacement ones were at my door, no questions asked, no extra charge.

Unbelievably amazing service. All of my future business is going to be through RockAuto.