Really disappointed with my interactions, I provid...

Really disappointed with my interactions, I provided payment details and then wasn't charged. I later had to pay and was left on hold over 15 mins just trying to pay. We used a different company for the actual work after the estimator failed to provide an estimate after several requests. He admitted he just didn't do it, gave us a personal son story about his life circumstances, came back again to provide the estimate finally and it was nearly double competing bids. Not worth dealing with this company.