Kate Prayoonyuang

Review of Accor (Novotel & Ibis Auckland...

Stayed here as it was a corporate booking and cert...

Stayed here as it was a corporate booking and certainly would not choose to stay here myself again. Walked into the room and there was chewing gum stuck to the shelf where the glasses were stored. Dinner took hours to be served and several times had the wrong food brought to our table on the two nights I ate there. Meat was either over cooked or raw around the table, no in between. Internet to my room was disconnected 20 minutes after signing up to the Le Club which resulted in having to call the help desk several times with no answers. House keeping showed up at different times every day, and still the gum has not been cleaned up. By far the worst hotel I have stayed at.