Arlene Mercadel

Review of Ruth's Chris Steak House

This is a favorite dining place of mine.....but th...

This is a favorite dining place of mine.....but the service was not good at all this visit. It started when we asked the hostess nicely for another table and her expression told everything! It was downhill from that point. The waiter did not attend the table. He offered to refill a glass that was full of melted ice instead of replacing with a fresh one; I watched 3 tables that arrived after us that were served by the same waiter and gone before we got our food; when we finally got our food after waiting an hour or more....the lobster mac was obviously re-heated in the microwave because it was dried out; another guest at our table potatoes were lacking..;etc, etc. The constellation was the manager did her best with damage control. That waiter need to be retrained or find another line of work! Oh by the way, I'm still waiting on the bread to arrive at the table! You don't get tips that way....