Ordered 3 cocktails with some friends (yes I know ...

Ordered 3 cocktails with some friends (yes I know there's a huge beer selection). Ice had dirt in it, all of our drinks were visibly dirty. It took 3 requests to have a manager (Brianna) handle it. She said that she would replace our drinks if the bar wasn't so busy. Then she told my friend who paid for the drinks that a refund might hit his card 3 days later. Management is terrible, attitudes are terrible. Don't go here.