Long story short. On August 10, 2019 my son rolle...

Long story short. On August 10, 2019 my son rolled my Arctic Cat XR 550. He was not seriously hurt. I loaded the Arctic Cat in my truck and dropped it off at Off Road on August 13, 2019. Insurance looked at it and parts were ordered on August 27, 2019. Jared was all over Arctic Cat to get the parts. It came down to one part, the rear fender that was delayed and delayed. Needless to say it to took Arctic Cat almost 7 months to fabricate the rear fender. Jared called them weekly and at time multiple times during the week. I picked up my Arctic Cat on March 28, 2020. I want to thank Jared and all at Off Road for keeping the fire on Arctic Cat. Also, no apology needed from Off Road, it is Arctic Cat who should be apologizing for the delay. Thank You Off Road for the great customer care. You have a life long customer.