Mary McAfee

Review of Embassy Suites Valley Forge

The gentleman at the front desk was incredibly hel...

The gentleman at the front desk was incredibly helpful, the room was pleasant and clean, and the bar tender was very friendly. We had an incredible inconvenience at the fault of a third party booking app, for which the man at the front desk handled and defended us, ensuring that we were not at fault and that we were being treated very poorly by the third party. Once everything was finally settled, we were compensated generously. Very much enjoyed the rest of our stay.

The breakfast was alright, as is any hotel mass-produced breakfast.

Would ve appreciated being warned that the hot tub was out of order, as that was one thing we were most anticipating, but I suppose that was specific to our case.