a

antony abraham

4 years ago

Unfortunately the reason behind my low rating is d...

Unfortunately the reason behind my low rating is due to the beach club NOT the hotel. The hotel is very accomodating and had great service and I felt safe with everyone wearing a mask and sanitizers everywhere. The staff in the hotel were also very friendly.

As far as the beach club, the staff was VERY uninviting obnoxious/rude. It was a slow memorial day weekend and they didn't seat us or explain any of their amenities. They also told us the kitchen was closed untill 11:30, but there was a patron they were accomodating with food! We were offered drinks and decided to leave due to the unwelcoming staff.

I would stay at the hotel but will never set foot in that beach club again!

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