Nitin Patil

Review of Intergas Heating Ltd

I would rather give no star. I had called up on 10...

I would rather give no star. I had called up on 10th July 2014 to request a visit to get our boiler working. I was told that someone will get in touch but no one called for a week. I called your office on 4 occassion but it only rings or someone picks up and then it is transferred to an extension which only rings. Little frustrating post-sales experience. Finally you came in grumply and repaired the boiler after 4 weeks.
I have been calling since 27th February (over 3 weeks now). Your recommended gas engineer installed a descaler recommended by you. Your own engineer flushed the system and then we installed a new descaler. Now you are still refusing to replace heat exchanger even after:
changing boiler installation location as recommended by your engineer, Installing a new descaler and Boiler is within warranty period
I have found your services very annoying. There is a precedence about your very very poor after sales services. Bottom line is we want our boiler to work and produce hot water in the warrant period. Let us know how can you help.