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1. I would like First Tutors to be more proactive ...

1. I would like First Tutors to be more proactive in helping tutors to find and win students, by providing advice and tips available to all registered tutors. This would be in your interest to help tutors win more students, as you gain 20 euro payment for each new student.
2. I don't like the generic template response many students sent 'are you available...'. It tells a tutor NOTHING about who the student is and what their needs are. It sends a message that this student is too lazy to both communicating what help they need from a tutor and when.
3. Students frequently stop messaging me on First Tutors when I mention the 20 euro payment to First Tutors that they must pay to receive my contact details. You have seen yourself how many students try to send a tutor contact details or contact places to meet, etc. This makes it very awkward for a tutor, and makes us seem guarded to potential tutees.
4. Tutees, even those who buy our contact details, but who we do not charge for a service/do not work with, can still post a negative review publicly on First Tutors. A negative reference is illegal, so why allow negative reviews? I have received two malicious reviews in my past experience from two students who bought my contact details, who I then never even met online or in person. These reviews appear in any general google search. I discontinued Tutorhunt.com for that reason.
5. I live in Drogheda, 30 minutes drive from Dublin city. Why cannot I not advertise TWO tutor locations on First Tutors, as I can meet students in both Drogheda and in Dublin, or other locations. Having one fixed address pinned to our Tutor profile limits the students who book us.
6. Majority of Irish people don't like Skype. I have worked with hundreds of UK and international students via Skype since 2010, but Irish people really won't try it, the majority of them. This is something First Tutors could address by highlighting the many advantages of Skype (and other online video/screen sharing apps).
7. Not many Irish students contact me via First Tutors. You could proactively review tutor profiles (as you have them all to compare across), to give feedback and advice to tutors on what works in tutor adverts, essential and nice to have information to include, what not to include, too little, too much, etc.

Kind regards,
Una-Marie

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