This place is disgusting!

This place is disgusting!

Check in staff is rude but the cleaning and hospitality service is very kind.

Do me a favor, take a paper towel or towel wet it alil bit and wipe the floor and common areas, it is abhorrent. You will notice the towel is black from dirt. Just offensive. At $500 a night you would expect 5* cleaning. Everything is an upcharge or a nuisance. Customer service does not go the extra mile. I won't be returning. I scrubbed down the floors myself.

The hotel rooms need an upgrade asap! I will return with gross pics.