I had delivery at 2 pm. Called them in advance if ...

I had delivery at 2 pm. Called them in advance if i can come early around 10 for paper rolls delivery. they said its ok you can. arrived there around 10 and they rejected to unload early. I showed them the calls i made early morning. So they told me that she meant you can come early but we can't unload you early which is hilarious. It could have took them 15 mins to unload 6 paper rolls and also their receiver was roaming outside unlike they said he is superbusy. So never come early or late. They will ruin your whole shift.