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Sydney L.

4 years ago

I had a great stay at the Omni Berkshire Place! We...

I had a great stay at the Omni Berkshire Place! We got upgraded to a Madison Suite and, as it was my very first time in a suite, I had a wonderful time! Cookies and milk waiting on us when we got in, a separate half bath, and even a door bell! It was so cool! The windowsills were wide enough to sit on and I spent every morning eating my in-room breakfast (best money ever spent! Try the French toast, bagels, or homemade granola!) looking at the traffic crawl around on Madison and 52nd! I would definitely stay here again!

It really is the best location: easy access to shopping on 5th, Madison, and Lexington; not really that far from Times Square, but far enough from the crazy crowds to be quite comfortable; a block away from St. Patrick's Cathedral; a block or two from subway stations, and door men who will flag down a cab for you easy-peasy!

The staff was so sweet and helpful. We got to know the doorman very well, and the concierge was always ready with an umbrella every time we exited the elevator on rainy days. There was even a "teen concierge" who helped give us some ideas of activities to try with my 13-year-old cousin. She probably doesn't get many teen guests in this business hotel, and she was so excited to give us coupons for a free Magnolia Bakery Cupcake and 15% off at Bloomingdales, and also sent up a goodie-box full of Dylan's Candy Bars, Grown Up Soda, Fat Witch Bakery brownies, and other yummy sweets!

The only reason that the service isn't rated 'Excellent' is that one tiny box of Nerds candy seemed to walk away from the box. My cousin noticed as she was looking forward to having some and my aunt wanted to let the manager know, but he swore they had absolutely no problems with theft. I hate to be the bearer of bad news, but if your staff will steal children's candy, they will probably steal bigger things too. Make sure to bring a lock for your suitcase because while you want to believe the best in people, there will always be some who will be willing to take advantage of trusting rich people.

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