I have continually had problems with schomp every ...

I have continually had problems with schomp every time I use them. When I bought my car through them, they had a promotion going where the first two months of your loan were paid by BMW. After purchasing the car, they would not honor the promotion, claiming it was only for some cars, but not my car. I had to prove I was told I was eligible for the promotion through paperwork and testimony of people who were with me when I purchased the car, and had to file a complaint with the better business bureau to get them to honor the promotion.

Since then I have brought my car in to be serviced a few times. This last time, after owning the car for 3 years, I discovered they did not certify the car correctly and as a result all maintenance on the vehicle has not been done properly, regardless of having the BMW maintenance plan. This error was discovered by me, after questioning why oil changes were only being done every 2 years/20000 miles which is not congruent with BMWs police, even though I had been brining my car to a BMW dealer annually.

After speaking to the sales manager twice, and the service manager twice, I was able to get part of the maintnece that was owed, however I had to speak with the service manager again when picking up my car, as the service tech tried to bill me for the services.

I am still working on figuring out the potential damage from the vehicle not being maintained properly, and what the effects could be in the future. It always seems to be a headache, when working with schomp and making sure they hold up their contractual responsibilities.