Disgusting service no one ever answers the phone ....

Disgusting service no one ever answers the phone .I asked three times to have our postal locker repaired at our condo that has been broke for over 3 years which has USPS right on it.My wife went as far to even talk to the postmaster no one ever addressed the issue.We are paying their salaries and supporting there cost of living expenses and raises with the ridiculous ever rising cost of stamps.