Worst hospital I have been to in terms of Staff. S...

Worst hospital I have been to in terms of Staff. Staff are rude and offer little comfort or help. Tried to change an ENT appointment that was set up whilst I was at A&E, only to have the A&E receptionist rudely dismiss me saying it was the ENTs responsibility to change it untill I was finally told there was nothing they could do about it. Yet the note given to me at A&E said I could. Now I'm stuck with the wrong appointment date, an appointment I critically need. Absolutely horrible.