kristie conner

Review of conicelli honda

At one point I gave this place 5 stars. But, based...

At one point I gave this place 5 stars. But, based on my last visit (10/12 & 10/14) my experience was horrendous!! I walk into the service area and I stood there for at least 4 minutes before one of the service desk workers addressed me. When he did, his attitude was the worst as if he was being disturbed. I had rental reservations for a loaner car (until the work on my car was completed) that no one had ANY knowledge of. They gave me a much smaller car than I asked for. And to top it all off, they overcharged my credit card in error. That was the icing on the cake. The person that called me about my car and it's work was great however, his name was Dan.